For the purpose of data protection legislation, the data controller is Ready Golf Limited, 53 Sheen Lane, London, SW14 8AB, company number 1217005. Contact us at firstname.lastname@example.org. You can update your marketing preferences here.
What information do we collect from you?
We will collect and process the following data about you:
Information you give us.
This is information about you that you give us by filling in forms on our site/through our correspondence as part of beginning a new membership with us or by corresponding with us by phone, email or otherwise. Furthermore, any interaction with our social media profiles will give us your social media profile name and any other information you chose to make public on the applicable platform (e.g. Instagram profile details). The information you give us may include but is not limited to your full name and title, social media profile name, email address, phone number, postal address, gender and golf playing handicap.
Information we collect throughout our relationship.
In order to process your membership and when making a booking the personal information you provide such as full name, gender, preferred pronouns, email address, playing handicap and membership ID number needs to be shared with the Service Provider so that a club can identify you and need be contact you if there is a course closure of problem with the booking. Furthermore, if you choose to pay by Direct Debit, the appropriate banking information will be required by us or if you use an online payment platform (e.g. PayPal), we will receive your profile name.
If you are a guest of a member playing at any of our courses, we will collect your name, email address and marketing preferences as part of the booking process.
Other data might include, but is not limited to, your activity on our site through cookies.
We have proper security measures in place to protect your information and we will comply with the relevant General Data Protection Regulations (GDPR 2018) and any relevant subsequent legislation.
Information we collect when you call us.
If you call us we will automatically collect the following information:
Providing us with your details online.
This is information you may choose to provide us with using the enquiry forms or registering on our site. It includes your full name and title, gender, preferred pronouns, address, telephone number, email address, social media profile names and preferences for receiving emails/marketing from us. Please let us know if any of this information changes so we can keep our records up to date.
Why do we collect this information?
We use this information in the following ways:
Information you give to us. We use this information:
Information we collect from your use of the site. We will use this information for the following purposes:
Information we collect throughout our relationship. We will use this information to help us provide you with our services.
Information we receive from other sources. See the ‘Who might we share your information with?’ section below for details of how we use information in conjunction with our associated third parties.
How long do we keep hold of your information?
Who might we share your information with?
You agree that for the purposes set out in the ‘Why do we collect this information?’ section above, we have the right to share your personal information with:
Additionally, we will disclose your personal information to the relevant third party:
How is your data stored and kept secure?
At Ready Golf, we take your safety and security very seriously and we are committed to protecting your personal information. All information kept by us is stored on secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What are your rights?
Where processing of your personal data is based on consent, you can withdraw that consent at any time.
You have the following rights. You can exercise these rights at any time by contacting us at email@example.com or through the “Contact Us” section of our Sites. You can update your marketing preferences here.
You have the right:
Should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us using the contact details above. In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (ICO) in the UK, at any time. The ICO’s contact details are available here: https://ico.org.uk/concerns/.
How can you access information we hold about you?
As a member you can access information we hold about you from your account under the section – Account Info.
If you are not a current member or require further details about information we hold about you, you can contact firstname.lastname@example.org and we will send a right of access form along with our policy for identifying you are the correct person requesting this information. This may require the provision of formal identification.
Where the request is manifestly unfounded or excessive we may charge a “reasonable fee” for the administrative costs of complying with the request.
We will also charge a reasonable fee if an individual requests further copies of their data following a request. The fee will be based on the administrative costs of providing further copies
Cookies do not contain any Personal Information for example, your name, address, email address, or telephone number, but simply a unique identification number that identifies your computer to us.
We use the following cookies for the following purposes:
By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, you can choose not to do so, but we cannot guarantee that your experience will be as fulfilling as it would otherwise be.
You can disable cookies from your browser.
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